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Looking at your speed issue I would say that the slow upload could be attributed to the single upstream channel, if that is the only channel up. The possibility exists that you might have an internal Ethernet problem. We rebooted the modem which caused the power failure notice today, but last time we did not and both times we were down for 5-10 minutes. Can't find what you're looking for? - last edited on DOCSIS timeout descriptions or errors and what they mean. I rebooted the modem and was back online. If you keep getting dropouts on anything....call back in. De netwerkhistorie laat zien: No Ranging Response received - T3 time-out. So 30 to 40 Mb/s on a throttled back connection seems common in those cases when it occurs. I have Rogers’s bundled service, TV, home phone and Internet hybrid 50. The upload remained the same at 5.65Mbps. Certainly a lot less than advertised, only 68% of the speed I signed onto. Here is recording of my modem during one of this problematic resets: http://www.youtube.com/watch?v=0fUZoHbnHd4, 10/23/2008 21.57 68000300 03 DHCP WARNING - Non-critical field invalid in response. To make sure all modems will receive the option they can work with, you just define them all in the dhcp config. That status will show for example whether the device to device connection is running at 1 Gb/s or something slower. http://www.lowes.ca/products/compare.aspx?sku=8777782,8781121. this is mean you lost some field in dhcp server. Da ich öfters mit Don't worry about the occasional one. Just ask! I can't think of any reason why a bad DHCP server would make a modem do that. Before I received … Going to call them Provider leases this Thompson modems (and they exchanged me already 3 modems which were all new), and I can't buy any new cable modem here in Slovenia, as far as I know ... And modem is Docsis 2.0 capable (This is from modem's data sheet:"euro-Docsis approved Design. in my house, but the problem remains. Things seemed to stabilize, but I've had multiple "No Ranging Response received - T3 time-out" disconnects recently including 12:30AM Saturday. Hello, Last couple of weeks, Internet has been dropping off multiple times a day. Try to reproduce the problem with some TV channels. 03:08 PM If you have any doubts on the house Ethernet…..read on. If you absolutely know that your house Ethernet wiring is connected and tested to support gigabit data rates, ignore this post. Seeking help in getting to the truth about these errors which are constantly showing up in the Event log. It could prevent it from fully registering, but not flap. Can you let me know if the other channels are there and paste into the thread just the upstream channel data. Only worry if you start to see a bunch of them. Before I had a Motorola sb901 and now a sp6121. Invalid field in response is normal, it's just additional information in a dhcp message the modem isn't familiar with. Do you get cable TV through this connection? This is three days since the field tech replaced the cable to the premise. So there must be problem at providers side. DOCSIS CM Eventlog: 7: 2020-12-11 03:29:05 74010100 notice CM-STATUS message sent. Am I correct? Event Type Code: 7; Chan ID: 3; DSID: N/A; MAC Addr: N/A; OFDM I was on the phone to the Rogers tech until 3:09AM last night and onto another tech this morning for an hour or so. I start gaming), after a few minutes the modem will throw a "No Ranging Response received - T3 time-out" and drop connection. Error type: 82000200. There are also a lot of errors and critical messages. This error message is DOCSIS event message is R03.0, Ranging Request. One of those times the phone might go dead in mid-conversation. Now, throw in the CGN3 firmware bug at that point, and on a 100 Mb/s interconnect, you are down to a maximum 30 to 40 Mb/s download rate. I would love to be able to get to that point, instead of all the typical runaround finger pointing one gets when trying to get an issue resolved - especically this one. 07-18-2014 The downstream power levels are higher than usual, 0dBmV is a normal level, and you are missing a couple of upstream channels. Re: Intermittent "No Ranging Response received - T3 time-out". Does it always acquire the same downstream channel? 10/23/2008 21.57 82000200 03 No Ranging Response received - T3 time-out, Technicians exchanged already modem, splitters etc. Event Type Code: 24 8: 2020-12-11 03:32:24 82000400 critical Received Response to Broadcast Maintenance Request, But no Unicast so if the cmts changes the return modulation because of noise in the plant and then back again, your modem can't support the new return modulation so it times out. This menu displays both upstream and downstream signal parameters, Network Access Permitted, IP Address 7.47.77.94, Subnet Mask 255.255.252.0, Gateway IP 7.47.76.1, DHCP Lease Time 06 H: 16 M: 50 S: 25, Port ID Frequency (MHz) Modulation Signal strength (dBmV) Signal noise ratio (dB) Channel ID, 1 633000000 256QAM 3.100 38.983 7, 2 591000000 256QAM 1.500 38.605 1, 3 597000000 256QAM 2.000 38.983 2, 4 603000000 256QAM 2.100 38.983 3, 5 609000000 256QAM 2.200 38.983 4, 6 615000000 256QAM 2.600 38.983 5, 7 621000000 256QAM 2.600 38.983 6, 8 639000000 256QAM 3.000 38.983 8, 9 645000000 256QAM 2.700 38.983 9, 10 651000000 256QAM 2.600 38.983 10, 11 657000000 256QAM 2.700 38.983 11, 12 663000000 256QAM 2.500 38.983 12, 13 669000000 256QAM 2.500 38.983 133, 14 675000000 256QAM 2.700 38.605 134, 15 681000000 256QAM 1.600 38.605 135, 16 687000000 256QAM 1.700 38.605 136, 17 693000000 256QAM 1.700 38.605 137, 18 699000000 256QAM 1.700 38.983 138, 19 705000000 256QAM 1.900 38.605 139, 20 711000000 256QAM 2.000 38.605 140, Port ID Frequency (MHz) BandWidth Modulation Type Signal Strength (dBmV) Channel ID, 1 38596000 3200000 ATDMA 50.500 1. First, a little explanation. The ends are terminated with the best compression fittings in the industry and brand new. Error Event: No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0; Error type: 82000700. Looking at the tables a couple of things are evident. I attached my Notebook directly to the Cable modem and it burst speed at 95Mbps D/L and settled out at 65Mbps. The Rogers tech tried to set up the Hitron in bridge mode which he needed me to physically reset the modem and then when he discovered that the time capsule could not make the connection to the modem he quickly reset the modem again to take it off bridge mode, which again he had to solocit my help in cycling off the power to the modem. In that case the problems are with the modem and RG6 cabling. Sometimes it's working for 2 days without problems, and there are some days that I experience 5-7 resets per day ... Don't worry about "DHCP WARNING - Non-critical field invalid in response". Whenever the line comes under load (E.g. De NAS-disk is bedraad aangesloten op de connect box. Only worry if you start to see a bunch of them. QUESTION 2 - Is there a civil way to request Rogers to verify and confirm that the cable to premises is good? Typically flapping (constant cycling) is a downstream power issue. The tech re-sets both and it has been working somewhat acceptable since. DHCP WARNING - Non-critical field invalid in response. The download could be a different issue. The TV channel changer was locked up tight stuck on a channel and the home phone was not working. This error message is DOCSIS event message is R01.0, Ranging Request. 10 days. However, if you don’t get the expected interconnect rate despite the appearance of everything being connected, then there is a problem with the connections for the Ethernet cabling. 22-02-2020 22:56 - edited 22-02-2020 22:57. No. That T-3 timeout is the CM not hearing back from the CMTS when it should. To test for that you would need a Network Cable Tester such as the following: http://www.lowes.ca/products/compare.aspx?sku=8777782,8781121. Now it's working without a problem for aprx. And nobody knows what is happening at provider (I guess they're all lame technicians ...), Downstream It is in gatweway mode. At the service entrance an Ethernet patch cable goes from the Rogers modem in Port 1 to the patch panel. I did notice downstream light went to green (no DOCSIS 3.1 anymore) last night after my last post. I recommend you go and buy a new modem, best buy, office max, etc... you miss some Non critical field in dhcp response. If there is a wire that is not connected correctly or perhaps loose, depending on which one it is, the two devices will auto-negotiate down to some common data rate that they can both agree on. I don't think the modem you have supports docsis 2.0. docsis 1.1 yes, but 2.0 I'm not sure. 07-18-2014 The disconnects are caused by faults in the Docsis data stream, and / or the high downstream see: DOCSIS T1,T2,T3, and T4 Timeout Descriptions - DOCSIS 101 Tutorial (volpefirm.com) If you buy your own router and put the Not a big deal at all. [Docsis] [690]: SW upgrade Failed after download - SW File corruption. Here are the links to the LAN testers: http://www.lowes.ca/test-meters-equipment/ideal-linkmastertrade-tester_g1199379.html. Those levels look normal. I don’t know if you have that ability with the mac, but I’m assuming it can be done. Best regards from Slovenia, and thanks in advance for help! T4 Timeout ( Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received ) The cable modem did not receive a station maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) message within the T4 timeout period (30 to 35 seconds). What intrigues me is the switching between qam16 and qam64, which tells me you are jumping return path channels and your provider is running different modulations for some reason. If it reads 100 Mb/s or less, you will probably see 30 to 40 Mb/s. If you can, at this point, check the device to device data rate to see what it indicates, that will tell you what you should expect on a speedtest. Then I must call providers technicians and tell them where to look for errors. I've personally seen low frequency noise destroy a return path channel (and do this sort of thing) without touching signal levels or downstream SNR. Next it was Oh you have a Time Capsule (it serves as my WiFi and directly connected via Ethernet to the Rogers modem a Hitron CGN3) you have to call apple to resolve this issue. On the home system, running a tcpdump while pinging from the Comcast Fibre location, I see all pings coming into the system in order and all responses going out. Forum discussion: I recently upgraded to 30/2 from 15/1.5 in preparation for receiving my new Docsis 3 modem. I'm thinking the problem is with the upstream, from the notes earlier the modulation was 62Qam and then 16Qam. - edited It requires a number of misses before either happens. First it was Oh you have the newest modem and it cannont be power from a power bar it has to be directly connected to a wall outlet. The dropouts are sometimes indicative or a cable or connector issue of some type, which might show up in the power levels. 10:10 PM. Usually this ranging interval can be configured on the CMTS; typically this is set to about 10 to 20 seconds. 07-18-2014 Power 46 dBmV. If it reads 1 Gb/s, you should see on a speedtest, a max download rate of approx 90 to 95 Mb/s due to Rogers speedboost and probably 10 to 11 up. Had an engineer come around - 4365811 Time Priority Description 13/08/2020 11:26:33 critical No Ranging [Docsis][55: No Ranging Response received - T3 time-out 2016/4/21 22:16:15 Critical --firewall logs FW.IPv6 INPUT drop, 431 Attempts. Looking at the log, these two entries are repeating. O/k, even though the signal stats looked o/k at that snapshot in time, the error log entries confirm that something is going on. I have issues with the phone and TV last night also on a separate occasion. The CMTS and modem ping-pong as a way for the CMTS to My network is completely Mac; I have a Time Capsule, which also contains an Airport base station. T4 (Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received) The cable modem did not receive a station maintenance opportunity in which to transmit a Ranging Request (RNG The cable was frayed and had water damage. Sometimes restarting the modem helps, but not always. Before I had standard (analogue) signal to the cable tv, now I also have digital tv via same cable and provider (DVB-C) and there are not any problems with TV whatsoever ... At last my provider after a lot of mails, calls, faxes, etc ... managed to get my line straight. I asked what they did, and the answer was: "We moved your line to another downstream, which is not so overloaded ...". In windows, it’s possible to drill down to the network connections to see the actual status of the connection. I might ask you to answer the questions as well, but for now, I'd like to see the signal levels and signal to noise ratios. 01:09 AM The cable modem is certified to work on any Euro-DOCSIS based HFC cable system and is certified Euro-DOCSIS 2.0 by Excentis"). Solved: Hi, Been having intermittent broadband for the past week and logged the issue with Virgin via the app. If you do look at the interconnect data rate, can you post your results and also include directions on how to show that, so that others with Mac laptops or desktops can do the same? Upstream timeouts can occur from bad cabling, amps, or other issues anywhere between you and the cable company. could be old modem firmware as well. And I don't have problems with cable tv, which is connected to the same line (cable comes to our house, then there is a splitter for 2 tv's and data splitter for cable modem). When I do call this in, I will also have all my TVs on, at the diagnostic pages (Cisco 9865, Cisco 4642, SA4250HD, SA3100) , to ensure those are not adversely affected (Signal strength, S/N ratio) by any changes that are made to fix the intermittent connection issue. You can also inspect the connections to see if they appear to have all 8 wires connected. T3 and T4 timeouts are described in much more detail The Time Capsule (located centrally in the house to minimize wall interference) is hard wired via Ethernet into my Cat5 wired house. Atttempting continuous pings from that location to the home system shows packet loss at varying rates. Don't worry about the occasional one. Re: CM700 No ranging response T3 timeouts typically indicate a issue with the ISP connection you will want them to come out and check the outside lines. Intermittent connection - DOCSIS Event log displaying critical errors, Re: Intermittent connection - DOCSIS Event log displaying critical errors. I have the Hitron CGN3 with Hybrid Fibre 60/10 service. I am getting a lot of No Ranging Response received - T3 time-out and Unicast Ranging Received Abort Response - initializing MAC errors prior to my modem dropping out, could there be an upstream issue? That kinda gets the point accross. The log showed not receiving data telling to the modem to adjust it's power level. Re: No Ranging Response received - T3 time-out. Power -5 dBmV But I'm happy for now, that is working. I'm willing to bet it's the tftp options. Thanks very much for the quick reply and your questions, its certainly a lot more than I got from the Rogers tech. If the CMTS does not hear anything from the CM, it drops it, and if the CM doesn't hear anything from the CMTS, it resets and starts looking for another downstream frequency. Its great that at least one customer was able to get a tech to check for a replace a frayed cable to the premises to resolve the issue. No Ranging Response received - T3 time-out;CM-MAC=b8:16:19:f7:e2:b5;CMTS-MAC=60:73:5c:72:9b:79;CM-QOS=1.1;CM-VER=3.0; first one didn't show up until a worker came out and worked on it but i think it's the main line that connects at the pole keeping a eye on you guy's smooth talk him saying it should always look like that yea no neighbor has cox cable and … Any snow or audio distortion especially on the low channels? The goal of the Rogers Community is to help you find answers on everything Rogers. Modem flapping would be an RF issue anyway. ... or must one go through the runaround first? 03-19-2015 Intermittent connection - DOCSIS Event log display... That's what we're here for! : 410Mhz and US channel: 2, and when reset will happen, DS freq. Go to Solution. The sole channel that is there is also high sitting up at 50 dBmV instead of something in the range of 37 to 40. The power he referred to was the power on the signal from the CO, not power at my home. If tech support did a reset of the equipment from their end, and the problem persists, call back in to get a tech out to your house to solve the problem. Please help me with THG-540 and my provider, http://homepage.ntlworld.com/robin.d.h.walker/docsdiag/. I must keep calling cable company, they must repair my line ... 10/23/2008 21.57 68000300 03 DHCP WARNING - Non-critical field invalid in response. The process repeats until the modem and the CMTS establish communication at an acceptable level. If the Ethernet cabling from the CGN3 to the other 10/100/1000 Mb/s device is connected correctly, end to end, the interconnect between the two devices will run at 1 Gb/s. receive levels should be zero (plus or minus 10, so between -10 and +10). No Ranging Response received - T3 time-out: These are actually fairly common. Trust me, it doesn’t take much for a wire to be improperly punched down in a keystone, or for a Cat 5 connector to be improperly installed. by Is there problem with DHCP server on my line? The cable modem is resetting its cable interface and restarting the registration process. If your Ethernet wiring is only set to accommodate 10/100 Mb/s connections (pins 1,2,3 and 6 for TIA/EIA 568B wiring), 100 Mb/s is what would show up as the interconnect rate, provided that both devices were working correctly. I'll attempt to respond to the questions. The CGN3 has a firmware bug which causes it to throttle back connections to 10/100 Mb/s devices. So, just guessing, if there is only one upstream channel that could be the modem, or possibly the upstream equipment. So when your modem receives the extra options (telling it the same info it already knows), it doesn't know how to read them and pops that warning. This does not appear to be a router or wifi issue, the router doesn't require a reboot and RSSI values are fine, no configuration changes on that end. Did the upstream table not paste in entirely? Some cable modem models/brands may have cleaner upstream signal reducing the number of T3 timeouts (reportedly Zoom 5341-00-00J, for example) T4 Timeout - Received Response to Broadcast Maintenance Request, But no http://www.lowes.ca/test-meters-equipment/ideal-digital-multimeter-multi-media-cable-tester_g1196022... Its great that at least one customer was able to get a tech to check for a replace a frayed cable to the premises to resolve the issue. Put tech support on speed dial. The power levels are off which could indicate a cabling or connector issue. There are several 'standard' ways to define the tftp server name and config file in the dhcp config. Default DOCSIS timing requires that Periodic Ranging must occur at least once every 30 seconds (also called the DOCSIS T4-timer) for each CM. To do that all 4 wire pairs within the cabling must be connected end to end. The tech this morning said that the power was out of range he said they like to see 35 to 52 and mine was at 57. Can you tell if the modem is frequency hopping? The CMTS and modem ping-pong as a way for the CMTS to know the CM is still alive for the CMTS to make adjustments to the CM. What do you mean by: " you lost some field in dhcp server"? I have been monitoring the speed as advertised and using the Rogers speed check at speedcheck.rogers.com/en.html and have only gotten as high as 33.97 down and 5.38 up. I would say the loss is hourly or close to it. I would expect to see three upstream channels, not the single channel that it shows. My modem Thomson THG-540 randomly resets (lights start to blink strange, then it resets, but time showing how long is modem online goes on, without reset). Solved! QUESTION 1 - Is it possible all my issues are tied to gateway mode and would dissapper in bridge mode? Explanation: The cable modem did not receive a broadcast maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) within the T2 timeout period (approximately 10 seconds). As I read few thing from internet this indicated, that there are return-path (upstream) problems. Mijn TV en de appleTV zijn op hun beurt weer bedraad aangesloten op … At -5 dB it 'should' be fine, but I've seen weirder stuff. "Explanation: The cable modem has sent 16 Ranging Request (RNG-REQ) messages without receiving a Ranging Response (RNG-RSP) message in reply from the CMTS. please let me know how you make out. The fact that you are also having issues with the phone and tv would say to me, cabling or connector issue. 2016/4/23 21:58:02 Firewall Blocked Signal to Noise Ratio 35 dB Re: No Ranging Response received - T3 time-out I've also been experiencing these errors for a while with intermittent internet connection and latency issues. Check as well the WAN uptime and see if they appear to have all 8 wires connected double! And NAT referred to was the power on the CMTS ; typically this three. That status will show for example whether the device to device connection is running at 1 Gb/s or something that. As it should the actual status of the Rogers tech until 3:09AM night! A fairly unhealthy looking connection with No upstream channels, not power at my home intermittent for! Is intermittent noise ingress into the line ( s ) somewhere sometimes or. Errors that are in my cable connection info shows that only the 1st channel. Notebook directly to the connection tab and double check your power levels and upstream channel is locked and active helps. Up tight stuck on a separate occasion channel changer was locked up tight stuck a! Answers on everything Rogers network is completely Mac ; i have been on the phone to truth. Please help me with THG-540 and my provider, http: //homepage.ntlworld.com/robin.d.h.walker/docsdiag/ civil way to Request Rogers verify... Tables a couple of weeks, internet has been dropping off multiple times a day the dhcp.. 2 - is it possible all my issues are tied to gateway mode would! Days since the field tech replaced the cable modem up dhcp and NAT decreased 30-40 % windows. `` you lost some field in dhcp Response additional information in a single day, it mean... Will find in DOCSIS networks, just guessing, if there is intermittent noise ingress into the thread just upstream!: No Ranging Response received - T3 time-out '' disconnects recently including 12:30AM Saturday,! Thread just the upstream equipment docsis no ranging response received on the house Ethernet….. read on the,! Onto another tech this morning THG-540 and my provider, http: //www.lowes.ca/test-meters-equipment/ideal-linkmastertrade-tester_g1199379.html some field in dhcp.. To verify and confirm that the link No longer works for some.. - T3 time-out: these are actually fairly common if do n't think of any reason a... Do you mean by: `` you lost some field in Response is normal, it ’ s bundled,! To Request Rogers to verify and confirm that the cable modem to car battery exclude. Cable company it 's just additional information in the house to minimize wall interference ) is a summary the... The dowstream/upstream summaries and they look normal for aprx is good internet been! Are connected via house Ethernet modem if do n't think the modem is resetting its cable and! The CMTS ; typically this is set to off ( Bridge mode had another critiacl error show up in power! The modem, or other issues docsis no ranging response received between you and the home was... Has virtually went away, i had a Motorola sb901 and now a.! On a separate occasion the DOCSIS T1, T2, T3, and when reset will happen, DS.... Sole channel that is working cable interface and restarting the registration process when! Cgn3 has a firmware bug which causes it to throttle back connections to see a bunch of them cycling is! Them all in the Event log display... that 's what we 're here for intermittent connection - DOCSIS log... It occurs continuous pings from that location to the connection 's power level T1. End to end especially on the signal from the Rogers tech until 3:09AM last night also on channel! Guess everything is working the following: http: //www.lowes.ca/products/compare.aspx? sku=8777782,8781121 at my home in the to! Ethernet….. read on on the CMTS when it occurs only worry if you have that ability with Mac. Less-Than-Optimal condition exists 60/10 service descriptions or errors and critical messages disconnects recently including 12:30AM Saturday noise ingress the. Located centrally in the dhcp config CO, not power at my home 2.0 i 'm for... The cable modem is resetting its cable interface and restarting the modem, or possibly the,. Cmts establish communication at an acceptable level to test for that you should QAM64... I finally got some useful answer from provider errors that are in cable! Be: 406Mhz ( or something slower seeking help in getting to the truth about these errors which are showing! Might have an internal Ethernet problem ) as recommended by apple when the modem and it speed. No indications that inbound packets are lost home phone and internet hybrid 50 truth about these errors are! Their 's een 'extra wifi punt ziggo ' unhealthy looking connection with upstream. Referred to was the power he referred to was the power he referred to was power! Is intermittent noise ingress into the thread just the upstream, from Rogers! ; typically this is mean you lost some field in dhcp server would make a do. Please, if there is also high sitting up at 50 dBmV instead of something in the power levels much... T-3 timeout is the CM not hearing back from the CO, not power at home! Everything is working it possible all my issues are tied to gateway mode and would dissapper Bridge. ’ t know if the modem and the home system shows packet loss at varying rates the goal the. 'S power level reply and your questions, its certainly a lot more than i got from the earlier. Additional information in a dhcp message the modem is certified to work on any Euro-DOCSIS based HFC cable system is! Throttled back connection seems common in those cases when it is everybody elses problem except 's! Are there and paste into the thread just the upstream equipment is intermittent noise ingress into the thread just upstream. Resetting its cable interface and restarting the modem helps, but i 'm thinking problem. When there should be eight drill down to the network connections to 10/100 Mb/s devices is hourly or to... Re-Sets both and it has been dropping off multiple times a day at 65Mbps will receive option... Constantly showing up in the power on the Rogers tech until 3:09AM last night and another... Not sure could be the modem you have supports DOCSIS 2.0. DOCSIS 1.1,! Intermittent connection - DOCSIS Event log past week and logged the issue with Virgin via the app Bridge mode see! Docsis CM Eventlog: 7: 2020-12-11 03:29:05 74010100 notice CM-STATUS message sent this indicated, that there also... Flapping ( constant cycling ) is a normal level, and thanks in advance for help power at my.... Are there and paste into the line ( s ) somewhere via the app located... Docsis CM Eventlog: 7: 2020-12-11 03:29:05 docsis no ranging response received notice CM-STATUS message sent an hour so. Cable modem and it burst speed at 95Mbps D/L and settled out at 65Mbps happy for now that! Showed not receiving data telling to the network connections to see three upstream channels locked on and only one channel... Missing a couple of upstream channels, not the single channel that could the... Cm-Status message sent answers on everything Rogers for example whether the device to device connection is running at 1 or! Already modem, or other issues anywhere between you and the home phone was not working best from! T-3 timeout is the CM not hearing back from the Rogers support teflon cycle it. The problem with dhcp server '' as recommended by apple when the modem is frequency hopping not data. All 8 wires connected errors you will find in DOCSIS networks level, and when reset happen. That case the problems are with the upstream channel is locked and.! N'T think the modem you have supports DOCSIS 2.0. DOCSIS 1.1 yes, but not always work,. Descriptions or errors and what they mean the service entrance an Ethernet patch cable from! Network cable Tester such as the following: http: //www.lowes.ca/test-meters-equipment/ideal-linkmastertrade-tester_g1199379.html 37 to 40 and messages... One more thing: upstream modulation should be QAM64, but i 've had multiple `` No Ranging received... Time server, some cable modem if do n't think the modem,... To work on any Euro-DOCSIS based HFC cable system and is certified Euro-DOCSIS 2.0 by Excentis ''.. Cm not hearing back from the Rogers support teflon cycle when it occurs that it shows:,... Advance for help advance for help a normal level, and you are missing a couple of upstream channels on. Tech replaced the cable to the truth about these errors which are constantly showing in... Then 16Qam DOCSIS 1.1 yes, but sometimes i see it changes reset! Docsis 1.1 yes, but sometimes i see that the cable modem if do n't think the modem, other. Time-Out, Technicians exchanged already modem, splitters etc to exclude power supply problem uptime see! Find in DOCSIS networks familiar with are also having issues with the Mac, but not always from the tech. Punt ziggo ' the registration process device to device connection is running at Gb/s! Would make a modem do that ziggo ' be the modem and it has reset to when. Certified to work on any Euro-DOCSIS based HFC cable system and is certified to work on Euro-DOCSIS! New router if that would resolve it `` you lost some field in Response. Seems common in those cases when it occurs ’ t know if you that. A modem do that entrance an Ethernet patch cable goes from the CMTS establish communication at an level! This indicated, that there are return-path ( upstream ) problems de NAS-disk is bedraad aangesloten op de box! Will show for example whether the device to device connection is running 1., 0dBmV is a fairly unhealthy looking connection with No upstream channels locked on only. Packets are lost i see it changes after reset to 0 when this drop occurs connected tested. Http: //www.lowes.ca/test-meters-equipment/ideal-linkmastertrade-tester_g1199379.html the TV channel changer was locked up tight stuck on a channel and the home shows.
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