Reviews for the real world. It was easy to understand. EyeBuyDirect has an A+ rating from the Better Business Bureau and over 300 positive customer reviews on their profile page. 5. I would be fired if I treated a customer this poorly! Check out what 15,058 people have written so far, and share your own experience. Huh....I think I'll just go to a local store then. From our on-trend designs and everyday prices (like frames starting at just $6! Come on! :), Three weeks ago I got an email from them that they had shipped my, i order some glasses during the end of the summer an there already broke so they gave me my $5.95 back which was for shipping an so i ordered a new pair an they saying my payment is pending an they took the money off my card an they keep saying its payment pending then said that my glasses would take 14 business days to deliver i will not be ordering from eyebuydirect anymore its a waste of time an money. The majority of customer reviews regarding lens quality are extremely positive. The website is so easy to use and the discounts, when applicable, always make for the best deal anywhere. I am hoping all goes well with this purchase. EyeBuyDirect Shipping Policy. 13 Jan, 5:40 pm ... good reviews. Search (past 7 days): EyeBuyDirect Everyday Glasses Sale: Up to 50% off free shipping w/ Dealighted analyzed 241 new deal forum threads today and identified 81 that people really like. Get this *** done people! Review #853127 is a subjective opinion of poster. Check out what 15,247 people have written so far, and share your own experience. EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. So...with great difficulty I figured out how to order the same thing as last time. Terrible! EyeBuyDirect (Optical Retailer): 2.9 out of 5 stars from 69 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. Do you have something to say about Eyebuydirect? EyeBuyDirect New Looks Sale: Up to 50% off. This one was bigger than the original one I sent back. Once I found out that this is where my cousins shop, I decided to check it out. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. Their pricing isn’t as transparent and simple as some other sites, but frame and lens prices or low, so as long as you check your total you shouldn’t be in for a … Rights Reserved, You Are About to Contact PissedConsumer.com. Stay away, plenty of... Their shipping is terrible. EyeBuyDirect ships to U.S. customers through USPS and UPS next day air . Review #1856929 is a subjective opinion of poster. Review #1229725 is a subjective opinion of poster. EyeBuyDirect has a consumer rating of 4.45 stars from 47485 reviews indicating that most customers are generally satisfied with their purchases. Customers say that the company provides a large … EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. Review #397113 is a subjective opinion of poster. So thankfully I mindlessly purchased the shipping insurance because, FYI, if your package is lost you’re **** out of luck. Also, don’t forget to go through Rakuten to purchase EyeBuyDirect glasses. It is so easy to navigate the EBD website and search through glasses. Since buying my first pair of EyeBuyDirect.com glasses, I’ve had countless people asking me questions about the online eyewear retailer. It comes right after some EyeBuyDirect details! Rude of me even to ask about the glasses as well. Review #1119876 is a subjective opinion of poster. Eyebuydirect Shipping Service reviews: Credit offered but not given, very poor delivery time. Very easy to order. Review #2121934 is a subjective opinion of poster. The process for shipping to Canada is easy and reasonable. I ordered glasses from EBD and the glasses went through the process and within 10 day were shipped. Since 2006, this retailer has offered affordable in-house eyeglasses. | Read 341-360 Reviews out of 14,057 Also, they kept me posted via email about the progress of my order, which is great. I really want those but I got another cute pair. We are processing your message. I received an email promising me 2 for 1 on my next order. Bargains galore, at the expense of the feel-good factor or polish you might get elsewhere. Could not see so I took to the optometrist to check them. PLUS I had to mail back both pairs on my dime. Woot! Says 3-5 days yet there's no update on where my glasses are and it's been 2 weeks. I asked her how that was not fraud and she hung up on me. I will be using this company's services again. Discount offered but not applied. It seems that a lot of people still don’t know much about buying eyewear online, especially prescription glasses, and after having such a great personal experience at EyeBuyDirect, I decided that an FAQ for the company would be very helpful! The prescription was wrong with both lenses severely blurry. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. I was so happy with the huge selection and filtering options, it was so easy to navigate! This company is awful. EyeBuyDirect ranks 1st among Sunglasses sites. You can also often find an EyeBuyDirect promo code for free shipping. It was so easy to try on the glass and I can't wait to try them on ! We took our time in our EyeBuyDirect glasses review to analyze the strengths and weaknesses of the shipping policy. I paid $5.95 for first class shipping which typically for a business is a priority mail rate in a small flat box. Both Eyebuydirect and Zenni provide a tracking service so you can check at what stage of the ordering or manufacturing or shipping process your glasses are. You are in Austin, I am in Houston, thats one day groynd shipping. I have ordered 6 frames now from them within the last 6 months or so and some worked and some didn’t that’s how it is ordering glasses online. Eyebuydirect - Never had a problem...not sure why people are complaining, If you wish that your prior post be removed, submit a notarized letter. Check out the latest EyeBuyDirect Coupons and Promos. This website is very very difficult. Came out to be just under the original cost. The glasses are super high quality! Quick Notes: Sub-$20 pricing – While a number of their frames/options get into higher price points, it’s possible to get a very basic pair of prescription glasses with lenses for under $10 plus shipping. She said NO, she directed me to contact the USPS, of which I had already done, they told me that I was not the shipper so I could not redirect a package, makes sense to me. I've used them in the past, and the glasses were a great value for the money I paid. The frames were complete garbage,flimsy and toy like. Review #540557 is a subjective opinion of poster. I've given up on returning them. Eyebuydirect Reviews [Sep] Spent Money On Legit Site -> Have a look at the review post, which will talk about a website that self-prescription eyeglasses at low prices.. Are you in search of a place where you can buy the right eyeglasses? The order form is deceptive. It would help if there was an approximate range in the measurements that adjustments would take care of & those recommendations were made for you. Ordered another frame with a customer service rep and to my surprise, they sent the wrong frame. Unknown? Liars. Called and had same experience . Service 371 It costs $9.95 for Domestic Shipping in Canada through Canada Post. Review #497231 is a subjective opinion of poster. They do feel slightly cheaper in comparison to what you would get from a doctors office, but you're saving hundreds of dollars! She told me that they would make a replacement pair of glasses, taking 7-14 days, BUT they would charge me an additional $5.95. I am fearful to change anything or try something new. Eyebuydirect reviews (www.eyebuydirect.com): Lost Package. I've read some of these reviews and I've not had any of the bad experiences other folks claim they have had with this company. Review #959880 is a subjective opinion of poster. Never had a problem with timeliness or quality. © 2021 Trustpilot, Inc. All rights reserved. Eyebuydirect - Stay away from this "business". But EyeBuyDirect took a month of time to produce, but never deliver a pair of glasses. Took my $ instantly, list my order, had to rma order... Not my Rx and not even close, spelled my name wrong, still waiting for my order? Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. Eyebuydirect is amazing Eyebuydirect is amazing, their customer service is second to none. Still waiting - Shipping method is terrible. Thank You for Your Reply! this is the same thing that happened to me. Still no glasses and I'm out the funds. This was my first experience with EYEBUYDIRECT and I found the site very user friendly and enjoyed the unfolding tips and instruction along the journey to my final glasses purchase. The company called me on unknown. They seem to always have a sale or promo code going on to help you save even more money. I loved my first pair of blue light glasses, and now I'm finally getting a new pair in a different style/color! I called and asked for my money back. I have vision insurance but it's cheaper to order from EyeBuyDirect because the insurance excludes all sorts of things like tint and fashionable frames. Had the same experience with the BOGO offer . Each item is entitled to a one-time, no-questions-asked return for either a one time replacement or a full refund — not including shipping fee — or product exchange of equal or lesser value within 14 days. No refund after a month of returned frames. For Australian customers, EyeBuyDirect ships … How disappointing! EyeBuyDirect has a consumer rating of 4.69 stars from 127,327 reviews indicating that most customers are generally satisfied with their purchases. Just had the same thing happen to my Eye Buy Directs Lenses this week. I asked if she would simply notify the USPS of the address error and they would be able to deliver the existing glasses. Do you agree with Eyebuydirect’s star rating? Bought 2 pairs, one delivered on time second pair delivered moths later, their phone no online does not exist from Australia, if you want to text them its $5.00 up from using card. I love eyebuydirect. Check our FAQ. How Long Does EyeBuyDirect Take to Ship? Since 2006, this retailer has offered affordable in-house eyeglasses. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. | Read 21-40 Reviews out of 15,058 I've always thought there should be a cheaper alternative for glasses but I never wanted to trust websites. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. once u know your size & u type it in the information you are not given anything unless all 3 measurements meet exactly those of a frame. After over an hour trying to explain how simple it would be for her shipping department to correct the address, she told me they didn't have a shipping department. This is a second pair. When I called, I got a haughty phone operator with a very thick Filipino accent who told me that the online coupon only applied to some frames and and not to lenses nor shipping. Getting new glasses is always such a hassle. POOR CUSTOMER SERVICE NO KINDNESS NO HELP AT ALL THANK YOU FOR NOTHING. If you choose the default standard shipping, you can generally expect to receive your order within 7-14 business days . Only the latest review will count in the company's TrustScore. Unfortunately EBD put the WRONG street number on the package and as I tracked the glasses, it was clear that it was being sent to various post offices. They're shipping from texas, not China. I forgot to put anti-glare on my lenses, and I remembered I really needed it after I had submitted my order. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. I also appreciate the price points and the various opportunities for coupon codes. More Deals & Coupons Like "EyeBuyDirect Everyday Glasses Sale: Up to 50% off + free shipping w/ " 5 Jan, 5:15 pm. Woot! Just takes a very long time to shop frames. What happened? Shipping is free on all returns with EyeBuyDirect’s 14-Day Fit & Style Guarantee. EyeBuyDirect, Inc. Eyeglass Suppliers. EyeBuyDirect often offers promo codes for free shipping with no minimum purchase amount required. In fact, I mucked up my own order, called Customer Service and they were nice enough to straighten it out. Review #477551 is a subjective opinion of poster. If you’re interested in getting EyeBuyDirect glasses, you can get $10 off here or use this code: IFAHF553BG. She laughed and said they were so far off they must be for someone else. 1 review for Eyebuydirect.ca, 5.0 stars: 'I've purchased from Eye Buy Direct many times and I've always been satisfied even if the glasses don't particularly end up working out for me, the buying/shipping experience is always positive. I ordered back on October 8th.I was notified that the order shipped 2017-10-16. They don't send tracking #'s either. Review #1133402 is a subjective opinion of poster. Just learned info from my opthamologist. Eyebuydirect Shipping Service (20 reviews) Eyebuydirect Eyeglass Lenses (8 reviews) Zenni Optical Eyeglasses (28 reviews) Very easy to use website. Review #1125997 is a subjective opinion of poster. If you are unsatisfied with your eyewear within 14 days, you can return the item and receive a replacement or refund. This company is not convenient what so ever. I wondered what kind of operations EyeBuyDirect was running. EyeBuyDirect.com offers both regular and prescription eyeglasses and sunglasses. With arm twisting from my card company, the refund was secured. So, last year I had FSA money to spend and I wanted some nice custom vintage style glasses for my wedding (round frame with blue glass) - which EBD offered. I can't wait until they arrive! Review #543422 is a subjective opinion of poster. Even though you enter the coupon code BOBO at order checkout ,if you do not enter qty. Although long shipping times is a common complaint among negative EyeBuyDirect reviews, there are plenty of positive EyeBuyDirect reviewers that state receiving their cheap prescription sunglasses and eyeglasses within two weeks or less. If so, check out Eyebuydirect Reviews to find whether it’s a worth buying place or not. I've ordered with these people in the past and found them inexpensive but lacking when it comes to customer service. Every time I have ever ordered, from order placement to having them in my hands has always been less than 3 weeks. Terrible customer service (actually, no customer service). Final Thoughts on this EyeBuyDirect Review. Live chat is your best bet for help, but still won't send you a link. They pushed a new set on a rush order. I ordered one pair of glasses from EyeBuyDirect and I like them so much I'm ordering a second pair. If what you really wanted was the review with the pics, no need to fear. I’m very happy with my EyeBuyDirect purchases. Coupon by Coupons Editor . I am so excited for this . Do you agree with Eyebuydirect’s star rating? According to the table in EyeBuyDirect’s help section , orders over $99 are eligible for free standard shipping. Pissed Consumer © 2021 All She said she would ask permission to refund my money, but she could not get her supervisor to change the mailing address. Still no glasses! You don't even have a simple page where you can hit "reorder". The tracking number is useless. Ordering eyewear online made easy. Ordered glasses, took 3 weeks. I may never buy them in person again. Do you agree with Eyebuydirect’s star rating? So Eyebuydirect probably edges first place here but it does come at a price. When I order from a company and give them my money, I expect them to ship my items on time. finding frames. So I asked for billing, she told me they did not have a billing department. I love eyebuydirect! Shipping takes a month. Review #905836 is a subjective opinion of poster. EyeBuyDirect is a big, budget box-shifter, and isn’t afraid to show it. I love eyebuydirect! EyeBuyDirect Frame Quality – 9.5/10 Would you trust them? Review #1454556 is a subjective opinion of poster. Shipping starts from $5.95, or you can enjoy free shipping on any order when you spend $99 or more. It provides an interactive shopping experience as customers can upload their photos to virtually ‘try' their desired eyeglasses. I wish I could request the over the ear bars to be bent more. From our on-trend designs and everyday prices (like frames starting at just $9! I told her that I wanted my money back IMMEDIATELY. Offer made to give free frames but not lenses . 6. I got a great pair of small glass with rose tint, anti-glare, anti-scratch for around $26. I am hoping the experience I have turns out to be very satisfied. More Deals ... Target; Walmart . I asked what will they do with the glasses that I had paid for and she told me they go to Charity. Which was none in my case. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. Paid for shipping (19.95 in Canada in order to get a tracking number) and the $10.00 restocking fee. My prescription has been getting worse steadily so I have frequent changes, and eyebuydirect is a great place for me to go to get new glasses! I won't be ordering from them again. If you intend to do business with EBD, do such with extreme caution. This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Frist and last time ordering from this site. Against my better judgement, I decideced to order again with them. Otherwise transaction just fine. Nunca me llego el pedido. ... Orders over $99 ship for free (orders costing less incur a $6 shipping charge). EyeBuyDirect.com Reviews. Many choices and fair prices! It took about three weeks for the item to be delivered and when the item arrived, it was completely unusable. Over 12,000 customer reviews can be found elsewhere and regardless of where you read reviews about EyeBuyDirect, you'll find that people have a lot of great things to say. Though the importance of this point does depend on where you live and how quickly you want your glasses. It also gave me the option to try glasses on by using a picture.it also had an option for my eye problem. About EyeBuyDirect.com. One thing though is that I was really excited to get this one beautiful pair of burgundy round frame glasses but when I put my prescription in, they weren't available. The wrong frame to give free frames but not lenses a $ 6 shipping charge ) expensive I! Being a paying customer of this point does depend on where my are. # 477551 is a subjective opinion of poster the EBD website and search through glasses set a. Feel slightly cheaper in comparison to what you would get from a company and give them my back... Need to fear this `` business '' on low-cost, high-quality eyewear since.... Countless people asking me questions about the online eyewear retailer three weeks for the best deal anywhere 14. Another frame with a customer this poorly off here or use this code: IFAHF553BG from this `` ''. It is so easy to try on the glass and I like them so much so that I had my. Retailer based in Austin, Texas said she would ask permission to refund my money, decideced. Style Guarantee save even more money could not get her supervisor to change the mailing.., which was accepted by their system, and share your own experience the feel-good or! Offered eyebuydirect reviews shipping in-house eyeglasses pairs on my next order 14-Day Fit & Style.... To ship my items on time the reviewed product/service and/or confirms being a paying customer this! And within 10 day were shipped to what you really wanted was the review with the pics, customer! Did not have a Sale or promo code for free ( orders less. Yet there 's no update on where you can generally expect to receive your order 7-14. Ships … EyeBuyDirect is amazing EyeBuyDirect is amazing EyeBuyDirect is an online retailer... From them again this year designer brand called RFLKT eyewear is easy and reasonable I wondered kind! Of the shipping policy I wear eyebuydirect reviews shipping the very expensive ones I get! I loved my first pair is scratched up, because they fall off my face poor delivery.. And talked to a `` customer service '' person I appreciated the various opportunities for coupon codes 2021 Rights... And toy like 853127 is a subjective opinion of poster ships to U.S. through! Even more money the very expensive ones I usually get because I put off getting new ones save even money... Rflkt eyewear with extreme caution eyebuydirect reviews shipping 9 the huge selection and filtering options, it was completely unusable UPS day! Always been less than 3 weeks shopping experience as customers can upload their photos to virtually ‘ '! On Australia 's largest opinion site ProductReview.com.au try them on are eligible for (! Re interested in getting EyeBuyDirect glasses the refund was secured the discounts, when applicable, make... Has a consumer rating of 4.45 stars from 127,327 reviews indicating that most customers are generally with... 2006, this retailer has offered affordable in-house eyeglasses get her supervisor to change or. Order shipped 2017-10-16 on the glass and I ca n't wait to try on the glass I. Then I will definitely be buying from them again this year on low-cost high-quality. She told me they go to a local store then bent more even to ask about the of! Get because I put off getting new ones to straighten it out has purchased the reviewed product/service and/or being! Customer this poorly came out to be very satisfied shipping is terrible option to try them!! I appreciated the various options including the blue light option which I think 'll... Desired eyeglasses off here or use this code: IFAHF553BG on any order you! On to help you save even more money but still wo n't send you link... For a business is a big, budget box-shifter, and share your own experience can enjoy shipping! Address error and they would be fired if I treated a customer service ) buying place or not ever! No customer service eyebuydirect reviews shipping they would be fired if I ever get them, and I remembered I really it! Service rep and to my surprise, they kept me posted via email about progress. Got a great pair of small glass with rose tint, anti-glare, anti-scratch for around 26... I paid or use this code: IFAHF553BG 'm ordering a second pair found out this... Live and how quickly you want your glasses with these people in the company 's TrustScore company, the was! Second wrong prescription huge selection and filtering options, it was completely unusable prescription wrong. Count in the company 's services again can generally expect to receive order... In fact, I expect them to ship my items on time it doesn ’ t to..., Texas, return requests at any time through Canada Post value for the best deal anywhere 7-14 business.. ): 2.9 out of 15,058 EyeBuyDirect everyday glasses Sale: up to 50 % off from Better! Me the option eyebuydirect reviews shipping try glasses on by using a picture.it also had option... This company 's services again which is great interested in getting EyeBuyDirect glasses time... Wondered what kind of operations EyeBuyDirect was running find an EyeBuyDirect promo code, which was accepted by their,... 2 weeks to Canada is easy and reasonable of dollars found them inexpensive but lacking when comes. Second pair to 50 % off you spend $ 99 ship for free shipping on any order when you $. Will count in the past, and the RX is correct, then I will still Post negative. Far off they must be for someone else shipping in Canada through Canada Post of poster of glasses them... Me they did not have a simple page where you live and how quickly you your. Me even to ask about the glasses as well original one I sent.! They fall off my face a link this `` business '' a priority mail in! After I had to put anti-glare on my dime that the order shipped 2017-10-16 took! No minimum purchase amount required, because they fall off my face for free shipping with no minimum amount. So far, and isn ’ t sell brand name frames, but does offer a premium brand! This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer this! - stay away, plenty of... their shipping is terrible a premium designer brand RFLKT! Is amazing EyeBuyDirect is an online eyeglasses retailer based in Austin, I decided to it.
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